In the industrial sector, global customer support is critical, with 95% of consumers deeming it vital for brand loyalty. Additionally, 60% have switched brands due to poor service. As fastener businesses expand globally, robust support systems are indispensable.
Author Profile
Elizabeth Raftery
Elizabeth Raftery's Recent Articles
IFE 2024: This Year’s 3 Trending Topics on the Agenda
As IFE 2024 approaches, attendees eagerly anticipate the latest insights and innovations. This year, three trending topics will take center stage, promising to equip participants with the knowledge and tools needed to stay ahead in the industry.
Why Distributors Should Offer Application Engineering
In this blog post, which is featured in Link Magazine, Laurence Claus highlights how incorporating application engineering can enhance a company’s reputation and boost margins, underscoring the value and importance of this service in the industry.
Transform Your Organization with Insights from Beau Groover’s Keynote at IFE 2024
The International Fastener Expo (IFE) is pleased to announce its continued partnership with the Fastener Training Institute (FTI) to provide attendees with an exclusive full-day training class.
Foundations of Success: Threaded Fasteners, Inc Acquires Ricco Fasteners
The International Fastener Expo (IFE) is pleased to announce its continued partnership with the Fastener Training Institute (FTI) to provide attendees with an exclusive full-day training class.
Exploring Steel’s Vital Role in Aerospace
The aerospace industry has come a long way since the Wright Brothers successfully flew their first wooden airplane. Since then, the use of steel has significantly impacted aerospace processes and products – learn more in this blog post.
IFE 2024 Continues Partnership with Fastener Training Institute to Offer Comprehensive Training Class
The International Fastener Expo (IFE) is pleased to announce its continued partnership with the Fastener Training Institute (FTI) to provide attendees with an exclusive full-day training class.
Exciting Special Events at IFE 2024
Are you gearing up for the 2024 International Fastener Expo? Get ready for an impressive array of special events that promise to add an extra layer of excitement and engagement to your time at IFE 2024.
WIFI Spotlight: Michelle Curry of Sems and Specials
In partnership with WIFI, IFE is excited to spotlight WIFI member, Michelle Curry, including how she got started in the fastener industry and how WIFI has helped her build a sense of community that goes beyond just work.
Announcing the Education Lineup for IFE 2024
The International Fastener Expo (IFE) is proud to announce its dynamic and comprehensive 2024 education lineup.






