In the industrial sector, global customer support is critical, with 95% of consumers deeming it vital for brand loyalty. Additionally, 60% have switched brands due to poor service. As fastener businesses expand globally, robust support systems are indispensable.
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Elizabeth Raftery
Elizabeth Raftery's Recent Articles
IFE 2024: This Year’s 3 Trending Topics on the Agenda
As IFE 2024 approaches, attendees eagerly anticipate the latest insights and innovations. This year, three trending topics will take center stage, promising to equip participants with the knowledge and tools needed to stay ahead in the industry.
Why Distributors Should Offer Application Engineering
In this blog post, which is featured in Link Magazine, Laurence Claus highlights how incorporating application engineering can enhance a company’s reputation and boost margins, underscoring the value and importance of this service in the industry.
Exploring Steel’s Vital Role in Aerospace
The aerospace industry has come a long way since the Wright Brothers successfully flew their first wooden airplane. Since then, the use of steel has significantly impacted aerospace processes and products – learn more in this blog post.
Exciting Special Events at IFE 2024
Are you gearing up for the 2024 International Fastener Expo? Get ready for an impressive array of special events that promise to add an extra layer of excitement and engagement to your time at IFE 2024.
WIFI Spotlight: Michelle Curry of Sems and Specials
In partnership with WIFI, IFE is excited to spotlight WIFI member, Michelle Curry, including how she got started in the fastener industry and how WIFI has helped her build a sense of community that goes beyond just work.
Key Takeaways for Rockwell Automation’s 9th Annual State of Smart Manufacturing Report
Rockwell Automation’s 9th annual State of Smart Manufacturing Report has unveiled a landscape of challenges and opportunities for the industry. Surveying over 1,500 manufacturers, the report highlights a focus on technology implementation.
Ergonomic Technologies for Warehouse Workers
The well-being of warehouse employees is paramount. We will delve into ergonomic technologies for warehouse workers, exploring the latest innovations that reduce injuries, improve efficiency, and empower workers to perform at their best.
Cold Forming Equipment and Technology
Fastener Technology International (FTI) magazine regularly features Roundup Articles covering diverse technology topics. A recent issue highlighted cold forming, with contributions from equipment and service suppliers that you can meet at IFE 2024.
Navigating the Future: Supply Chain Resilience in an Uncertain World
Explore the latest insights from LeanDNA’s 2024 Supply Chain Management Research Report, uncovering key trends, challenges, and strategies shaping the industry. Discover actionable takeaways for optimizing your supply chain and driving efficiency.